IPN, Delhi, India. Open 10-6pm

+91 9891296838 / 9811747774

Indian Pharma Network (IPN)

FAQ – Procurement of Medicines

We always try to cover an extra mile to make human lives easy. We have got your back now and then. Do not forget to get in touch with us for any consultation and in case of any medical supplies. We will try our best to serve. If you have questions, please email IPN, New Delhi Support Team or Call Indian Pharma Network on +91 9891296838 (Mr. Tarun) / 9811747774 (Mr. Neeraj) for further details.

Indian Pharma Network

M: +91-9891296838 / 9811747774
E:  med@indianpharmanetwork.co.in
Is IPN, Delhi a licensed pharmacy?

Yes, we are a licensed pharmacy offering prescription medications to our customers. Our license numbers are AAFF12544E, 07AAFF12544E1ZO

How can I order through IPN, Delhi?

You can order from us using our website www.indianpharmanetwork.co.in or by calling us at +91 9891296838 / 9811747774 and also by reaching out to us on WhatsApp

Where is IPN Office located?

We are headquartered out of New Delhi, Delhi.

What are your operational hours?

Our website is accessible 24 hours a day and 7 days a week. Our Support Center is available from Monday to Saturday, 10am to 7pm except public holidays.

Is your service confidential?

Your medical data and order history is completely confidential and will only be viewable by our pharmacy staff and the registered users.

Do I need a valid prescription to buy medicines?

Yes, everyone is required to upload a valid prescription at MrMed.in website or send it to us by email at support@indianpharmanetwork.co.in to purchase prescription medicines from us.

Facing issues while ordering?

Sorry for the inconvenience. Kindly reach out to us at support@indianpharmanetwork.co.in. You can also WhatsApp us at +91 9891296838 / 9811747774.

What is a valid prescription?

A valid prescription contains the below mentioned information.

Doctors details
Patient details
Medicine details
Dosage details

Can I buy a substitute medicine on my prescription?

Yes, you could buy a substitute medicine only if your prescription is mentioned with the salt names. It is common practice to substitute a brand

What payment methods does IPN, Delhi accept?

We accept all online payment methods such as Credit Card, Debit Card, Net Banking, UPI and various other wallets such as Paytm, PhonePe, Google Pay, etc. We also offer COD (Cash on Delivery) for an additional fee.

Are there any hidden charges?

No, there are no hidden charges for all our products.

What is your delivery time?

It depends upon availability of medicines and formalities to get access of unavailable of medicines. We usually deliver the order within 1 – 3 business days depending on your address. Please check for estimated delivery time when placing the order. In cities where we have our own warehouse, we will delivery within 1 business day.

Is there any delivery charge for orders placed on IPN, Delhi?

Delivery charges may or may not be applied.

What is PAP Program?

PAP stands for “Patient Assistance Programs”. We work closely with Pharmaceutical manufacturers who sponsor patient assistance programs (PAPs) that provide financial assistance or free medication products (through in-kind product donations) to low-income individuals to augment any existing prescription drug coverage. The goal of these programs is to provide financial assistance to help these patients access drugs for little or no cost.

How do I request for PAP registration?

You can request sign up for the PAP program for eligible products on our website and our team will get in touch with you.

How do I request for imported medicines not available in India?

You can submit an imported medicine request from our website and we will assist you to procure the imported medicines through the Name Patient Program Import Services from across the world.

Is it legal to import medicines under the Name Patient Import Program?

Yes, Governments across the world have created provisions for granting special access to drugs prior to approval for patients who have exhausted all alternative treatment options and do not match the eligibility for clinical trial. These medications are not yet approved in the respective countries due to which it requires to be imported under special provisions. Please contact us for more information.

How do I modify/cancel the order?

The order can be modified or cancelled before it is shipped out from our warehouse. Please contact us for more information.

What is IPN, Delhi Refund and Return Policy?

Please check our Refund and Return Policy section to know more.

How do I know that the product delivered to me by IPN, Delhi is genuine and original?

IPN, Delhi only procures medicines directly from pharmaceutical companies or the authorized distributors appointed by the company. We have zero tolerance towards substandard quality.


How are the medicines packaged at IPN, Delhi?

The medicines are packaged in sealed boxes by our pharmacist to ensure no tampering is done. Cold chain products are packed with icepacks/ ice gel packs in chilled boxes to ensure temperature is maintained and are shipped by PRIORITY MAIL to ensure fastest delivery. We adhere to all safety norms. Our packaging is in accordance with the government rules and regulations.

I can’t find the medicines/products I am looking for on IPN, Delhi?

In case you can’t find a product that you are looking for, Please send an email to our qualified pharmacist at support@indianpharmanetwork.co.in or WhatsApp us at +91 9891296838 / 9811747774 with the complete details including the prescription and we will get back to you at the earliest with product availability and other details.

Contact Info

Basement-B-5-A, Ajit Singh House Building No.12, Yusuf Sarai, South Delhi,
New Delhi:110016 India.

M: +91 9811747774, 9891296838.
P / F: +91-11-26532129 / 26536398



Query Form For Medications

Indian Pharma Network (IPN), New Delhi. India

Indian Pharma Network (IPN) is registered organisation in India, having highly qualified healthcare professionals of pharmaceutical Industry. Specialized in Oncology Products. Helped more than 6,000 patients. Registration Number : 07AAFFI2544E1ZO under GST Act.
Branch Offices in India : New Delhi | Bengaluru | Kolkata | Lucknow | Jaipur | Jodhpur.
Our Overseas Network UK | Russia | Brazil | Mexico | Germany | France| Italy | Spain | Japan | China| Australia | Brazil | Saudi Arabia | South Africa

Indian Pharma Network
60/4 1st Floor, T&T Building, Indian Oil Complex, Yusuf Sarai, New Delhi, Delhi 110016

Mobile / WhatsApp / Phone
M: +91 9811747774, 9891296838.
P: +91-11-26532129 / 26536398